How much is HR bound by governance?

Today's blog is more of a question, rather than financial advice.

Our corporations are bound by governance, meaning that they cannot offer a product, like a pension plan for example, without explaining it to their employees.  My questions is ~ how much should corporations get involved with their employees?  Where is the line?

If a staff member is going through a divorce and is not preforming well at work due to emotional stresses ~ should the company pay for counselling?  Again, in a divorce situation, should a corporation hire a financial specialist to help the employee with understanding how his/her soon to be split pension is going to affect the employees retirement?  Or, is the employee left to find this out for themselves potentially placing themselves outside of a retirement solution during their lifetime?